AI for the Modern Workplace: Boosting Business Productivity with AI

What you will be able to do

• Use ChatGPT, Microsoft Copilot, Google Gemini and NotebookLM effectively
• Write prompts that produce accurate, high-quality answers
• Create business documents, emails and proposals with AI
• Research and build a knowledge base with NotebookLM
• Clean and analyse data with AI, and fact-check the results
• Create visual content with AI image generation

Who should attend

• Business owners and startup founders
• Managers and team leaders
• Marketing, sales, HR, finance and operations professionals
• Admin and office staff with repetitive writing and research tasks
• Anyone who has heard of ChatGPT or Copilot and wants to use it confidently at work

Course outline

1. 1

   What is generative AI and how it works

   • ChatGPT, Microsoft Copilot and Google Gemini compared
   • Free versus paid tiers and best use cases
   • What AI can and cannot do
2. 2

   Prompt engineering

   • The anatomy of a prompt: role, context, task, format, tone
   • Common mistakes and follow-up prompting
   • Prompting for lists, tables, summaries and more
3. 3

   High-quality business documents

   • Proposals, project briefs and reports
   • Meeting agendas, SOPs and presentations
   • Reviewing and improving AI-generated content
4. 4

   AI for business communication

   • Professional emails and sales email sequences
   • Automating routine replies and summaries
   • Copilot in Microsoft Outlook
5. 5

   Research with NotebookLM

   • How NotebookLM differs from general chatbots
   • Uploading PDFs and reports for analysis
   • Summaries, key insights and study guides
6. 6

   Knowledge management with AI

   • Building a personal or team knowledge base
   • Extracting action items and decisions from documents
   • Meeting notes, policies and training materials
7. 7

   AI for data cleaning and analytics

   • Cleaning and standardising messy data
   • Spotting trends and anomalies
   • Fact-checking and validating AI output
8. 8

   AI image generation

   • Writing effective image prompts
   • Banners, social visuals and presentation graphics
   • Copyright and ethical considerations

Your trainers

• Dr Bong Chih HowPhD Computer Science, University of Colorado, USA

  Associate Professor at UNIMAS, Faculty of Computer Science and IT. HRDC accredited trainer, Microsoft Certified Professional and Certified ScrumMaster, with over 30 professional training sessions in digital and data technologies.

• Dr Lee Nung KionPhD, La Trobe University, Australia

  Associate Professor at UNIMAS and Deputy Director of its Strategic, Quality and Risk Centre. HRDC certified trainer with over 10 years of research in machine learning and optimisation.

Upcoming sessions

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